Maisa is available for everyone aged 10 and older residing in the HUS area, in Helsinki, in the wellbeing services county of Vantaa and Kerava or in Kauniainen (as part of the wellbeing services county of West Uusimaa).

Additionally Maisa is available for:

• Persons who do not live the HUS area but are clients or patients in social care or health care services of HUS, Helsinki, Vantaa and Kerava wellbeing services county or Kauniainen.
• Persons who do not live the HUS area but whose underage child is a client or patient in social care or health care services of HUS, Helsinki, Vantaa and Kerava wellbeing services county or Kauniainen, can act on behalf of their child in Maisa.
• Persons who do not live the HUS area but are acting on behalf of a person who is a client or patient in social care or health care services of HUS, Helsinki, Vantaa and Kerava wellbeing services county or Kauniainen, can act on behalf of this person in Maisa.

See also: What does proxy access mean?

Does the Maisa portal have age restrictions?

Anyone aged 10 and older who is a client or patient in social care or health care services of HUS, Helsinki, Vantaa and Kerava wellbeing services county or Kauniainen, can sign up for Maisa.

Logging in to Maisa requires the means for strong electronic identification, i.e. online banking codes, mobile certificate or a citizen certificate stored on an ID card.

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