Most common problem situations when using Maisa
In some cases, it might take a while before visit information and the After Visit Summary is transferred to Maisa. If your encounter data is not visible in Maisa four days later, please contact your care or service unit.
Please note that some lab and X-ray results will appear in Maisa only after a provider has gone them over with you.
All old client and patient data from the previous systems has not been transferred to the Apotti system of which Maisa is a part. For instance, your medication information will be updated during your first encounter. If needed, you will se your old health data in the MyKanta.