Acting on behalf of a child is also possible when the guardians have a joint custody agreement for the child. The extent to which the guardian can see information in Maisa and act on the child’s behalf is determined by the agreement.
If the guardian has the right to handle social and healthcare matters, they can, for example, book appointments for the child and send messages to the treatment team via Maisa.
If the joint custody agreement restricts handling of social or healthcare matters, the guardian can only access the information that can be shown based on the child’s decision-making capability and the consent given. In this case, actions such as booking appointments are not possible. However, the guardian usually has the right to view the information.
Acting on behalf of a minor is not possible if the joint custody agreement has not been entered into the Population Information System in an encoded format or if custody responsibilities have been divided in a way that cannot be entered in the system. Proxy access is also denied if the guardian or the child has a non-disclosure for personal safety reasons.
See also: How do non-disclosures of information affect guardians’ proxy authorisations in Maisa?
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