You can send two kinds of messages via Maisa:
- messages related to care or services
- feedback on Maisa.
You can choose the topic of the message and the recipient when sending the message. From the list of recipients you’ll find the units and providers to which/whom you can send messages via Maisa.
You can also include attachments to your message by clicking the Attach file button. You can attach 5 files, the maximum file size being 10 MB. Supported attachment file types are BMP, JPEG, JPG, PDF, PNG, TIF, and TIFF.
You can send messages to your health centre care team or to your social care service providers. You can also send messages to outpatient units where you have had a care or service encounter in the past six months or in which you have a scheduled care or service encounter in the upcoming six months.
Please elaborate your reason for contact as accurately as possible in your message. This way you will receive a more swift and detailed answer.
See also: Why can’t I send a message to a certain provider or unit?
See also: Who can I contact if I have additional questions?