What is Maisa and what activities are available?

In Maisa you can book appointments for health care and social care services. The available appointments may vary depending on what kind of appointments your social or health care unit makes available for booking through Maisa.

In order to book an appointment via Maisa you usually need a scheduling permit (i.e. scheduling ticket), which you’ll receive from a social care or health care provider.

When you receive a scheduling permit, you will see it on the frontpage of your Maisa account and you will receive a notification about it.

Click Book Appointment on the Menu list to access appointment booking.

Health centre appointment booking

Via Maisa you can book appointments, for instance, with a public health nurse or a health centre nurse without a scheduling ticket.

Doctor’s appointments aren’t automatically available in Maisa because your need for treatment must be assessed before booking the appointment. Based on the need for treatment assessment a scheduling permit (i.e. scheduling ticket) will be assigned for you if needed, and after that you will be able to book an appointment with a doctor via Maisa.

Maternity and child health clinic appointment booking

The first maternity clinic appointment is meant for people expecting a child and who want to book their first visit at the maternity clinic. You will get to the appointment booking activity after you have answered a few preliminary questions.

After you have visited the maternity clinic for the first time and a maternity clinic primary care provider has been appointed for you, you will be able to book other maternity clinic appointments and family coaching sessions.

School and student health care appointment booking

If you are entitled to school health care services, you can book an appointment for a health examination in Maisa. You may need a scheduling permit (i.e. scheduling ticket) to book the appointment. Start by contacting your school nurse, for instance, via the Maisa Ask a question activity. If needed, a guardian can handle the affair by acting on behalf of the minor.

If you are entitled to student health care services, you can book an appointment for the first-year health examination in student health care in Maisa without a separate scheduling permit. If you wish to book some other appointment, please contact your student health care nurse, for instance, through the Maisa Ask a question functionality.

Social care appointment booking

Social care appointment booking is only available with a scheduling permit (i.e. scheduling ticket). After a provider has assigned a scheduling permit for you, you will see it on the frontpage of your Maisa account.

Specialised medical care appointment booking

Specialised medical care appointments are only available with a scheduling permit (i.e. scheduling ticket). After a provider has assigned a scheduling permit for you, you will see it on the frontpage of your Maisa account.

Oral health care appointment booking

Periodic oral health check-ups for children and adolescents can be booked via Maisa without a scheduling permit.

You can inquire about other appointments by sending a message to oral health services.

Vaccination appointment booking

You can book an appointment for instance for influenza and corona vaccination in Maisa.

Furthermore, you can book appointments for vaccinations included in the national vaccination programme or you can book an appointment for the administration of a vaccination purchased at one’s own expense.

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