Most common problem situations when using Maisa
When your test result is ready, you will receive a notification on the Maisa frontpage. The notification also displays the event date related to the test result. The event can be, for instance, a visit or a telephone call during which the tests have been ordered.
As a rule, test results are displayed in the Test Results section in Maisa according to the event date. If you would rather view test results according to the test date, you can use the Individual Test Results filter in the Test Results section. Please note, that when using this filter, the test result date can be different than the date marked on the frontpage notification.
See also: Why can’t I see all of my social care and health care data and test results in Maisa?