You can access MyKanta through Maisa and make a renewal request there. The Renew Prescription link in the Menu will take you to this function. Click the Go to MyKanta link to go straight to the correct page.
You do not have to log in to MyKanta separately if you are using the Maisa browser version. If you are using the Maisa mobile app, you will need to log in again via strong identification to access MyKanta.
If you wish to receive a notification when a prescription is renewed in MyKanta, edit your notification settings according to the MyKanta instructions. In Maisa you can opt to receive notifications also about other renewed prescriptions (renewed via another route than MyKanta). These include, for instance, prescriptions renewed during an office visit or a call.
Prescription renewal is done via the national Prescription Centre. This way all data about prescriptions, including dispensing events, is always up-to-date and available.
See also: What do the notification settings define? How can I edit my notification settings?
Why can’t I jump straight to MyKanta through the Maisa mobile application?
Logging in to Maisa requires strong identification via the shared suomi.fi identification service. When logging in to Maisa on a browser, your identification will stay valid even if you switch from Maisa to MyKanta. Thus, a separate log is not needed at this point, if the switch to another page happens within the login session time limit (30 min).
If, on the other hand, you are using Maisa with a mobile device, the identification service’s login session is saved to the mobile application. When navigating from the Maisa application to MyKanta, the MyKanta Pages will open on a browser and thus the login session is no longer valid.