Most common problem situations when using Maisa
If you have been granted proxy access to someone’s Maisa account, you will see also their account in addition to your own in Maisa.
You will also see multiple accounts in Maisa if you have set a denial of consent to data sharing between different registries on the MyKanta. In this case you will see different accounts for different registries in Maisa and you can choose which registry’s data you wish to view. Registry specific accounts are visible under the Switch button on the top navigation bar.
If you have prohibited the disclosure of your data in MyKanta, you can find more details about the effects of the non-disclosure in Maisa.