You’ll get notifications via Maisa about current events, for instance about new test results, upcoming appointments, new messages from providers and social care decisions.
Please check your notification settings and enabled notifications – otherwise you will not receive notifications, for instance, about new messages or reminders about upcoming appointments. To modify your notification settings, go to Account Settings -> Notifications.
If you wish to give the Maisa mobile application permission to send push notifications to your device, enable notifications in device settings and in Maisa notification settings.
After you have enabled notifications, you will receive them via e-mail and/or SMS or as mobile app push notifications, as you wish. If you don’t wish to receive notifications, you can disable them. Please note that it is not possible to disable notifications about changed contact information or proxy authorisation notifications.
See also: How can I edit the mobile application notifications?