Most common problem situations when using Maisa

This is most probably due to human error and your phone number or email address has mistakenly been filed to someone else’s information.

If you live in the Uusimaa region, please contact your own social or health care provider via Maisa. Log in to the Maisa client portal or open the Maisa mobile application. Select Ask a Question from the menu > Submit a feedback about technical functionality. If you do not use Maisa, you can contact your own social ace or health care unit.

If you don’t live in the Uusimaa region, contact HUS, for instance, through the general HUS feedback channels: https://www.hus.fi/en/patient/patient-guide/your-rights-patient/give-feedback.

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