You can act on behalf of minors that are under your guardianship. The guardian’s right to act on behalf of the child is verified using the Suomi.fi e-authorisation service.

To act on behalf of a minor in Maisa, log in using your own credentials and select the child’s profile using the Switch link in the top menu.

Note that you will see alerts about new events on the child’s account on your home page even when you’re using your own profile.

You can manage your child’s Maisa account even if you do not live in the HUS area, in Helsinki, in the wellbeing services county of Vantaa and Kerava or in Kauniainen if your child is receiving services from HUS.

Adolescents over the age or 10 can use Maisa with their own passcodes, as long as they have the means for strong electronic identification, such as online banking credentials or an electronic ID card.

A guardian must make sure, that their phone number and email address are up to date also in the child’s Maisa account information. The guardian’s phone number and email are not transferred to the child’s Maisa account information automatically, because two person’s records can’t be linked and information cannot be transferred between them even when acting on behalf of someone else. However, the guardian’s name and address are pulled in from the Finnish Population Information System and are automatically filed to the child’s information.

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