Maisa is constantly developed to serve users in the best possible way. The development work is carried out as collaboration between Oy Apotti Ab, HUS Helsinki University Hospital, the City of Helsinki, and the Vantaa and Kerava wellbeing services county.

In this document you will find information about the most important improvements made in Maisa. The information is also available in Maisa through this path: Menu > Information on Maisa > What’s new in Maisa?

New adaptive Maisa front page

The new Maisa front page highlights your current and important events more clearly. The view adapts to your current situation: for example, if you have an appointment on the same day, it will be shown under the subheading Today’s visits.

If there are no current events or tasks, no headings will be displayed.

Changes in acting on behalf of a minor in Maisa

In future, acting on behalf of a child is also possible when the guardians have a joint custody agreement for the child. The extent to which the guardian can see information in Maisa and act on the child’s behalf is determined by the agreement.

If the guardian has the right to handle social and healthcare matters, they can, for example, book appointments for the child and send messages to the treatment team via Maisa.

If the joint custody agreement restricts handling of social or healthcare matters, the guardian can only access the information that can be shown based on the child’s decision-making capability and the consent given. In this case, actions such as booking appointments are not possible. However, the guardian usually has the right to view the information.

Acting on behalf of a minor is not possible if the joint custody agreement has not been entered into the Population Information System in an encoded format or if custody responsibilities have been divided in a way that cannot be entered in the system. Proxy access is also denied if the guardian or the child has a non-disclosure for personal safety reasons.

The Flowsheets page is renamed

The Flowsheets page is now called Track my health. There you will find health tracking flowsheets ordered for you by a social or healthcare provider, allowing you to add health related tracking results, such as blood pressure measurement results, or other details. In addition, the page may also include wound images that have been stored in the Apotti system.

Preparing for a visit is now possible even after check in

You can now complete your history questionnaires and other visit related details in Maisa even after checking in to your appointment, while waiting for it to begin. This allows the provider to access the most recent information related to your visit. Previously, information could no longer be updated after check in.

One reminder for several appointments

If you have several appointments with the same service provider within a week, you will receive one combined reminder message about preparing for your visits. Separate reminders will no longer be sent for each appointment.

Interpreter service for video visits

If needed, you can now use an interpreter in a video visit. The interpreter can join the visit via an invitation sent by the provider. The name of the invited interpreter will be shown in the appointment details in Maisa.

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