Maisa is constantly developed to serve users in the best possible way. The development work is carried out as collaboration between Oy Apotti Ab, HUS Helsinki University Hospital, the City of Helsinki, and the Vantaa and Kerava wellbeing services county.

In this document you will find information about the most important improvements made in Maisa. The information is also available in Maisa through this path: Menu > Information on Maisa > What’s new in Maisa?

Option to send a message about a single examination result

It is now possible to comment on or ask a question about a single examination result via Maisa.
You can ask about an examination result via the Ask a Question button.

Health tracking to be included in the Health Summary page

We have removed the Health Tracking link from the Maisa Menu. You can keep track of your health through the Health Summary page.

A new Account Settings page in Maisa

The browser version of Maisa has a new Account Settings page where you can manage your Maisa account settings and, if you wish, deactive your account. Due to this change, the menu in the browser version no longer shows the Deactive Account link.

In the Maisa mobile app the Account Settings page has been available already for some time.

Updates to the browser version frontpage

We have updated the Maisa frontpage in the browser version: there are more quick links than before, and they can be edited from the gear icon above the links.

Next to the Maisa Main Menu, we have added a Home button. By clicking the button, you can return to the Maisa frontpage from any view.

The Health Summary page displays an overview of your important health information

Through the links you can dig into more detailed information in different sections, such as Medications, Diagnoses, and Allergies. You can also edit the information.

On the top of the Health Summary page you’ll see some of your basic information and links to the details of your previous and upcoming appointments. Please note that the term “visit” is also used for example when referring to a telephone call to a social care or health care unit.

In the Recommended Actions section you’ll see examinations and procedures ordered for you.

The health tracking flowsheets page has been revised

The layout of health tracking flowsheets has been updated. You can still view your measurement results in a chart or table form. In a chart you can view readings from different time periods. You can open tables by clicking the Data table link.

You can add new measurements and other data by clicking the Add readings button.

You can choose whether you want your letters by post or only to Maisa

On the Maisa Notifications page you can choose whether to receive letters by post or just electronic messages to Maisa.

You can make separate choices for appointment letters from the City of Helsinki, the wellbeing services counties and HUS as well as for letters concerning other matters.

Please note that some letters, such as social care decisions and letters for underaged children, can be sent by post even if you have opted to receive letters via Maisa. A copy of the paper letter will always be sent also to the Maisa portal.

If you do not wish to receive letters by post, we recommend that you turn on Maisa notifications about messages and letters. This way you’ll receive notifications about new information in Maisa either via email, text message or push notifications to your mobile device.

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